Mr. Sanjeev Gupta, Managing Director - Albion InfoTel Ltd. talks about services and competition.
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Mr. Sanjeev Gupta
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Company: Albion InfoTel Ltd.
Designation: Chairman & Managing Director

Mr. Sanjeev Gupta, Managing Director - Albion InfoTel Ltd.

How do you plan to compete with the competitors and what makes Albion special and unique for Indian customers?

Increased use of sophisticated computing devices lead to the demand to support and protect them. Albion services serve all type of computing devices by technical trouble shooting, protecting data and system. Other than that, Albion provides business intelligence, business management and advanced remote infrastructure management services to its enterprise customers. Company's global delivery model, pricing and in-house research and development have helped the company to win competition. For all the products developed, the company has obtained trade mark registration.

Which are your best selling services in India so far?

The best selling service that we have is Managed Services.

How does Albion look at the Indian market place and where do you think it lacks as compared to international standards?

India is a very important market for the company. As far as the managed service is concerned, the company sees many innovations to take place. Companies will see value in remote infrastructure management. This service will extend to individual compute and smart phone users, too. Albion is trying to encash this huge service market opportunity.

Kindly share your views on the latest IT market trends in India.

Cloud and on demand services will definitely be advantages for the company to adopt. Cutting edge technology and high availability are driving this adoption. Still, there are concerns for security. This is an important challenge that IT vendors have to address.

How do you look at the company's operations one year from now?

The company will generate more and more revenue from its software and services business apart from traditional system integration business.

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