What is KPO?

The evolution and maturity of the Indian BPO sector has given birth to yet another wave in the global outsourcing scene: KPO or Knowledge Process Outsourcing. The success in outsourcing business process operations to India has encouraged many firms to start outsourcing their high-end knowledge work as well. Cost savings, operational efficiencies, access to a highly talented workforce and improved quality are all underlying expectations in off shoring high-end processes to India

India's intellectual potential is the key factor for India being the favored destination for KPO industry. The current education system and the youth power have created a bulk of interest for investors.

Massive KPO Opportunity

According to a report by GlobalSourcingNow, the Global Knowledge Process Outsourcing industry (KPO) is expected to reach USD 17 billion by 2010, of which USD 12 billion would be outsourced to India. In addition, the Indian KPO sector is also expected to employ more than 250,000 KPO professionals by 2010, compared with the current figure of 25,000 employees. A report by Evalueserve predicts that India will capture more than 70 percent of the KPO sector by 2010. Apart from India, countries such as Russia, China, the Czech Republic, Ireland, and Israel are also expected to join the KPO industry.

The India Advantage

With its firepower of engineers, chartered accountants, doctors, MBAs, lawyers, research analysts, scientific researchers and PhDs, India is well positioned to address the global KPO need with a focused array of KPO services. India provides ready access to a large intellectual pool with domain expertise in specialized areas, coupled with computer skills and proficiency in the English language, the ideal combination for successful offshore KPO.

The Mainstay - India's Higher Education System

The Indian way of education which lays great emphasis on higher education and specialization, creates a readily available talent pool with specialized knowledge in any field. There is also tremendous emphasis on mathematics and science, resulting in a large number of science and engineering graduates.

The Science and Technology Edge

The Government of India set up IITs (Indian Institute of Technology) and IIMs (Indian Institute of Management) across the country in the 50s & 60s. These ivy-league institutes of formal education are centers of excellence competing with the best institutes worldwide.

Another milestone was the establishment of IIIT (Indian Institute of Information Technology) as a joint initiative by the government and industry. Apart from producing B.Tech/M.Tech/ PhD graduates, it also trains professionals and industry-sponsored candidates.

India has more than 250 universities (over 900 colleges) and engineering colleges providing computer education at the degree/diploma level. The output of trained human power at the degre