Off shoring of publishing services to India continues to grow, both
horizontally and vertically. New "horizontal" niches and
opportunities across hitherto untapped segments of publishing are opening up as
vendors develop vertical capabilities across the publishing value chain. We
expect that the increasing activity witnessed in the publishing outsourcing
space will be sustained during 2008. A few of the key trends for the publishing
outsourcing industry in 2008 are presented below:
Maturity in STM… towards comprehensive, "managed" projects:
The Indian publishing BPO services began with providing services for the STM
segment, where significant maturity has been built over the last decade. Having
attained strong delivery capabilities, domain knowledge, automation and
experience in a range of composition and editorial services, year 2008 will
mark greater traction towards off shoring "project management
services" in the STM segment. We believe that rising vendor capabilities
and existing relationships will drive increasing comfort levels amongst
clients, in off shoring these high-value services, which provide tremendous
cost-saving potential.
This is coincident with the trend of vendors offering end-to-end services
and managing the entire project or projects, as opposed to project management being
controlled by the client.
Educational segment opens up new vistas:
The offshore opportunity for STM/Academic segment is estimated to be $1.72
billion by 2011 and that for Educational publishing at around $4 billion. While
sizeable opportunity in STM still exists, relatively higher penetration and
limited scope for content development in this segment has led vendors to look
at related markets. Educational publishing segment especially the
"Elhi" space has a lot of small publishers (buyers) apart from the
big four. This throws up multiple opportunities for innovative multimedia
content development in this space. This will open up vistas not just for the
existing large publishing vendors, but also for newer players contemplating
entry.
New opportunities:
Apart from diversifying horizontally and adding service lines, vendors will
look beyond STM and Educational publishing segments, to facilitate vertical
expansion. Legal publishing will emerge as a focus area for some large and
established vendors. New entrants as well as existing vendors will tap
"other" opportunities in segments like newspapers, yellow pages,
magazines and B2B publishing. Servicing pre-media needs of corporates and the
advertising segment will also gain traction in 2008. The existing vendors will
be driven towards these segments to stretch their existing capabilities, while
new entrants will look to service relatively untapped opportunities.
Spreading Global Footprint:
As US-based BPOs find it difficult to survive offshore competition and
Indian vendors look to expand, acquisitions and partnerships between the two
will continue to be a strong trend. While acquisitions by Indian vendors are
primarily driven by the need to strengthen marketing presence and niche
capabilities; in 2008 and beyond we will see vendors spreading not just
marketing presence but also offshore delivery beyond India.
Currently, global publishing offshoring is dominated by India. The
global delivery model involving multiple offshore destinations to mitigate
geographical risks and currency risks is beginning to take shape in the
publishing BPO sp
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