World's largest express package delivery company introduces industry first UPS Paperless InvoiceSM

· UPS Paperless InvoiceSM is an industry first and it focuses on hassle-free shipping. It cuts down paperwork for the customers, while ensuring that the different customs of the world get the right information in the right format, that shipments are cleared without delay. Most delays are caused by incomplete information.

· UPS ReturnsSM opens up a whole new world of retail and supply chain management for businesses. One growing area that will benefit directly from UPS Returns is e-commerce, giving an option to businesses to offer a return service for their customers.

With UPS Returns, post sales service can also be transformed by minimizing the number of service centers companies need to maintain across Asia. Instead of going directly to a local service center, customers of businesses can use UPS Returns to return items for repairs and replacements. Companies using UPS Returns can lower their overall costs by maintaining fewer service centers, while still maintaining the same level of service efficiency.

· UPS Clinical TrialsSM is a new product which is targeted at the pharmaceutical and biotechnology companies as well as hospitals and medical labs where they need biological substances transported internationally for clinical tests and research.

·UPS FTZ FacilitatorSM taps into UPS’s wealth of experience working with FTZs around the world to help customers go through the necessary processes step by step. Using UPS FTZ Facilitator helps customers who import and export to and from FTZs be assured that their shipments are delivered on time, without delays and without paying any unnecessary duties.

· Customers who choose to handle their own brokerage can now activate another new UPS product, UPS Broker of ChoiceSM, which allows them to designate their own customs clearance broker for a chosen shipment.

· UPS will now offer a simplified global suite of three services for shipping international air freight, including a substantially expanded express freight option with guaranteed door-to-door service.

UPS ExpressSM Freight provides guaranteed time-definite, one-to-three day door-to-door delivery, and has tripled the number of lanes served by an express freight option.

For less time-sensitive global movements, UPS offers two non-guaranteed alternatives: