Polystar is proud to announce the launch of its Customer Experience Management concept--The Ultimate Solution--and will showcase it at the currently held "NXTcomm" and "Communicasia" tradeshows.

In times of saturated markets and a sharply competitive landscape, telecom companies are increasingly looking to differentiate themselves, and this is where The Ultimate Solution comes into play. Polystar defines TRUE Customer Experience Management as a customer-centric visualisation of network-provided services and user data down to individual subscribers.

Jupiter is an integral component of the Ultimate Solution that enables operators to establish this essential customer-centric business strategy. It helps bridging the gap between network information and True Customer Experience Management; the end result being customer loyalty and hence company profitability, effectiveness, growth and superior financial performance.

Furthermore, MediaProbe--another Ultimate Solution component--has the capability to accurately receive, aggregate, and sort terabits of real-time data and present, on a per-user basis, the desired and required information. For the first time ever, operators can obtain 100% of the network's user data in real-time.

Vinod /ITvoir Network