Attenda Limited, the Always on Managed Services Company, announced that it has signed a new five year contract with Smythson to host and manage their new SAP infrastructure.

Established in 1887 and the proud holder of three Royal Warrants, Smythson is internationally renowned for its elegant range of leather goods, travel and writing accessories and bespoke stationery. Exquisite quality, timeless design and traditional British craftsmanship have made Smythson the choice of British and European royal families and a number of international celebrities, as well as leaders in the arts, business and politics. Smythson recently opened their second US store in Beverly Hills.

Commenting on the contract with Attenda, Martin Wildsmith, commercial director, Smythson says, “We selected to work in partnership with Attenda because of their credentials, their track record and their flexibility.” Wildsmith continues, “They have the unique capability to assist us through managing this change in our strategic IT systems, and to extend the depth and breadth of our limited internal SAP resource.”

Attenda is providing a fully managed service for the new SAP infrastructure in the initial phase of a major project to review and replace the current IT systems and business processes at Smythson. The service includes taking operational responsibility and management of the SAP system up to and including the SAP Basis layer, in a secure and robust environment. The solution includes the full extent of back office applications from Financials, ERP, warehousing and procurement through to sales, telesales and CRM.

Recently re-accredited as SAP Hosting Partner, Attenda has proven expertise in the operational management of SAP and a continued investment in delivering highly available and secure SAP managed services. Attenda has built a team of highly skilled, highly motivated and fully certified engineers providing 24 x 7 operational supports to its clients. Attenda’s partnership with SAP provides clients with access to the very latest SAP NetWeaver platform and new evolving enterprise service-oriented architecture and business process technologies, plus the availability of an extended network of SAP technical specialists and business consultants.